Lowveld Auto Panel and Paint

Returns & Delivery

Delivery and returns

In-stock parts are delivered within 2 days. Unused parts can be returned for credit within 10 days of the invoice date.

Delivery

Gauteng

Delivered from our Boksburg branch, the main branch.

Mpumalanga

Delivered from our Mbombela branch, including scheduled runs to Phalaborwa.

Delivery time

In-stock parts arrive within 2 days of order. Parts we source for you get their delivery date on the quote.

Delivery charges

Area Charge (excl. VAT)
Phalaborwa Free on orders of R10,000 and over; R850 per delivery below that
Other areas Shown on your quote

Please check parts when they arrive. If anything is damaged or not what you ordered, tell us straight away so we can sort it out.

Returns for credit

We accept parts back for credit within 10 days of the invoice date, because our own suppliers give us a similar return window. Returned parts must be unused and in their original packaging.

We cannot accept these back:

  • Parts that have been fitted, or where fitting was attempted
  • Damaged, drilled, cut, painted or modified parts
  • All electrical parts
  • Parts not in their original packaging

How to return a part

  1. Contact the branch that supplied the part, with your invoice number and the reason for the return.
  2. Bring or send the part back, unused and in its original packaging, within 10 days of the invoice date.
  3. Once we have checked the part, we credit your account.

Questions about an order?

Boksburg 083 273 5094 · Mbombela 013 591 0444 · WhatsApp 071 271 2041

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